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Nexon Customer Service

Santa Clause. Easter Bunny. Good Customer Service from nexon. A funny Family Circus cartoon. Bisexual, Vampire Teen Wizards. What do these things have in common? None of them are real. They're all imaginary. I will explain Nexon's approach to customer service in one sentence and then some more sentences after: "We have your money, fuck you, we have your money." Example: You forgot your password. You click the link "recover PW" under log in. You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with. Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING. When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it. Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers. So basically, you need to remember your PW to recover your forgotten PW. To use their customer service to open a ticket, you'll need to log in. The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU. Not only that but Nexon has been known to change your security questions without notice! So if you forgot that question, you can open a separate ticket to recover THAT! Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response. If you somehow miss the notice of this fact, ALL of your tickets will be deleted. If your email changes. ...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked. Why bother helping you when they can just wait for you to make a new account and spend more money starting over? If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times. One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass. Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
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Review by Jada D.

The fact you guys make custom mugs is the most hilarious yet smartest thing ever, thank you so much I'm definitely gonna collect these and chuckle at the crazy words/terms only I will understand the depth of! 😂

Jada D.Sep 10
✓ Verified Purchase

Nice, but I need the “Reservation Dogs” version of “Aho!”

Richard B.Sep 10
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The mug is a gift for our Fantasy Football league winner…or loser. I'm not sure yet; it's a bit of a spoof that will be disclosed on Thanksgiving.

Kimberly S.Sep 10
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Review by Stephanie K.

Love it just like your ranking to be noticed at 4 to stabilize with bots at 5 but looks real

Stephanie K.Sep 9
✓ Verified Purchase

Perfect Mug My CPacket mug arrived perfectly with the definition of that skid

LmNSep 8

My real first name is Ancil and I must say this is by far the greatest thing I have ever seen in my life and I love you all.

Ancil B.Sep 8

YOIT Ligma balls bitch. YOOOOOOOIIIIIIIIIITTTTTTTT

Ligma balls bitchSep 6

What is there to say? It's a mug, with a word in front and the definition in back. Nicely done!

Christina A.Sep 5
✓ Verified Purchase
Review by Adrienne D.

This will be the perfect gift this winter! It even came in a nice little box. The mug seems to be of good quality. It was a bit pricy, got to be honest, but it’ll be very well received.

Adrienne D.Sep 5
✓ Verified Purchase

Deathless but probably comatose verse This cup is a beautiful mug From which I am happy to chug while engaging in jomo (the obverse of fomo), and pulling the ol' cyber plug.

Blue ZinniaSep 2

The mug is just the right size, and the graphics are awesome!

SUSAN S.Sep 2
✓ Verified Purchase

This mug... this mug gave me a feeling that I can only describe as pure euphoria. The 'MRI - Man's a Real Idiot' mug is truly a gift from above. I cannot express how happy I am with it. When it arrived at my front door, it was a moment of epiphany for myself. My eyes were opened. I understood what was missing in my life... and it was that very mug. Whoever created it is truly gifted. I bless them. You too could purchase it, although the price may seem high at first, for what it is, it is the greatest deal one could ever make.

Gyro Z.Sep 2

Would have like the entire cup with purple color. Not just the part with the slogan. It's a nice cup!

Vroman W.Sep 1
✓ Verified Purchase

Wow! Outstanding mug! I strive to be swoogish one day

#2Sep 1

It was fantastic very good quality.

Andrew D.Aug 31
✓ Verified Purchase

Was purchased as a gift . Very well received . Easy ordering . Arrived earlier than predicted.excellent quality. Would recommend to friends and family and will definitely order again in the future.

Suzanne R.Aug 30
✓ Verified Purchase

The mug I ordered came in perfect shape In a box obviously designed for safe shipping. Quality is beautiful and is exactly as described. Thank you!

Kaye D.Aug 29
✓ Verified Purchase

ABSOLUTE ART WORK!!!!! This is literally the best mug in the world. My entire family has one (wife, 2 daughters, and 3 sons). I would definitely recommend and place it as a mounoment.

John CockensAug 29

Hilarious, I couldn't help but burst out loud in laughter.... !!!

John W.Aug 28

It understands me. this mug has treated me better than any girl i've ever dated, and every bro i've chilled in the same bed with. we've been though thick and thin, but mostly thicc. i used to be depressed, but now this mug holds my existential fears so i dont need to carry them with me. i even wrote a song about my mug: mary had a little mug, e-i-e-i-o how i wonder what you are, floppy dongs near and far, cherri had a real thicc mug, e-i-e-i-despaci-to

Logan P.Aug 27

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