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Nexon Customer Service

Santa Clause. Easter Bunny. Good Customer Service from nexon. A funny Family Circus cartoon. Bisexual, Vampire Teen Wizards. What do these things have in common? None of them are real. They're all imaginary. I will explain Nexon's approach to customer service in one sentence and then some more sentences after: "We have your money, fuck you, we have your money." Example: You forgot your password. You click the link "recover PW" under log in. You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with. Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING. When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it. Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers. So basically, you need to remember your PW to recover your forgotten PW. To use their customer service to open a ticket, you'll need to log in. The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU. Not only that but Nexon has been known to change your security questions without notice! So if you forgot that question, you can open a separate ticket to recover THAT! Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response. If you somehow miss the notice of this fact, ALL of your tickets will be deleted. If your email changes. ...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked. Why bother helping you when they can just wait for you to make a new account and spend more money starting over? If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times. One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass. Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
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It was for a friends 70th b-day. When we order it, it was going to come 2 day after the party. But we were so excited it came 3 days before his party. It was a big hit. Thank you.

Cindy C.Sep 24
✓ Verified Purchase

I gave it as a gift and the recipient loved it. No indication where it was made, so maybe USA? That would be really nice, if so.

William K.Sep 24
✓ Verified Purchase

I appreciated the email asking if the content was correct. Excellent quality and attention to detail. Thank you!

James H.Sep 23
✓ Verified Purchase

its an incredible mug! i would recommend purchasing this awesome product!

bill n.Sep 23

Damonism and #Stolen Valor Coffee Mug These coffee mugs are rugged, solid, high quality and keep the liquids hotter, longer. The definitions of both mugs are spot-on! I will definitely by more. Great work Urban Dictionary!

Forced Karma SauceSep 23

why is this a real thing? AND YA'LL ACTING LIKE IT'S NORMAL!?

Ako g.Sep 22

I really like the mug, but I thought I had ordered the all pink one. What came was a white with a block of pink with "Fubar" written on it.

Barbara S.Sep 22
✓ Verified Purchase

the only reason why i care about humanity this mug is the reason why i believe humanity deserves a second chance, even after they blaspheme my name. this mug is the greatest thing i've ever seen and i have ordered many of them. this mug replaces the holy grail. the bible should've told about the wonderful deeds of the mug and how it saved humanity from my wrath. alas, whilst the laws keep me from tampering with human minds and altering holy objects like the bible, i can only pass on my message: "spread the news and buy this mug!"

GODSep 21

Its.. omg, its............. AMAZING AMAZING OMG ITS SOOO GOOD

desfhueshd e.Sep 21

A mug for your boyfriend Paul????? My boyfriend is not called Paul. I don't even have a boyfriend

Yolanda LinaresSep 19

Great mug... finally got my ""your mom gay lol" mug, I'm so happy

JackoofSep 18

ariana grande mug omg this slays mah life

ariana grande is a queenSep 18

It was easy to correct grammar when necessary, and then to order a great gift for a member of a wedding party. Nice, simple, and sturdy mug.

Etan N.Sep 18
✓ Verified Purchase

with this we regain gods trust This mug changes my views of humanity. I think we may have a chance of not going extinct. Everyone should own this fantastic mug. Oh it's also has a nice handle.

Yeet SkeetSep 17

Love that I got an Urban Dictionary word definition from someone I know! So much fun and great memory item!! 😊

Jamie W.Sep 15
✓ Verified Purchase

I like it but it took a long time getting here

Bruce M.Sep 15
✓ Verified Purchase

Very basic mug but does the trick!

Daniel B.Sep 14
✓ Verified Purchase

The mug is of good quality but advertisement needs to change as the sample photo for ordering gives the customer an illusion that the entire mug is of that color ordered when it is not

Melissa L.Sep 13
✓ Verified Purchase

muffinism mug very bold mug i love it u should buy one

numpty muffinSep 12

Oof oof this mug gives me life every single day. i have no other reason to wake up in the morning. also this website is the only thing that's ever loved me.

buyin'dumbmugsSep 10

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