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Calltech

The most ass outsourcing company in the world. They basically pay you 9 bucks an hour to sit on a phone and be a script monkey while drunk, angry rednecks call to complain that the service sucks because they can't spell their fucking password and/or don't know what a username is. (True story.) Furthermore, half the time, your diagnostic tools are hopelessly broken, and you're forced to "do the best you can." Management is a joke, as most of the time, the managers just hang out in their office or the breakroom, play with numbers, take three-hour lunch breaks, and leave early. They have health and dental packages, but the coverage sucks shit and gets taken out of your paycheck. They don't give sick days, they give sick HOURS, as if you're supposed to recover from the flu in four hours and get back to work. You can't take the day off if you're sick unless you have PERSONAL VACATION TIME to use up. If you stay home with your sick child, you're reprimanded, and if you do it again, you get fired. They also have a ridiculously high turnover rate - people usually quit after a month or so - and they're sometimes forced to put uncertified trainees on the call floor with a script and a prayer. This further exacerbates the first problem, as callers seeking help are frustrated with people that honestly don't know what they're doing, which gives them and the company they outsource for a bad image. If you work the evening shift, your night will basically work like this: 3:30 PM - Come in early to make a good impression on the boss, only to be told that they don't want you in the building more than 15 minutes before your shift, and you are summarily thrown out. 3:45 PM - Come back in and rush for the next 15 minutes and try to find an unoccupied cubicle. Yes, you don't get your own workstation, you have to share one with all the stupid whackbag employees. 4:00 PM - Shift starts. Steady call flow, not too bad. 5:00 PM - Morning shift ends. You get hit with the backlog as there are suddenly too few agents on the floor that know what they're doing and give a shit about the customer. 5:00 PM to 9:30 PM - Trying hopelessly to clear out a massive queue in the call gate. 9:30 PM - Calls finally slow down as customers give up and go to bed. 10:00 PM to 12:00 AM - Boredom sets in. Only a few incoming calls. You see, you're pretty much not allowed to do anything at your desk but twiddle your thumbs when you are available. Oh, wait, that's right, you don't get your own desk. 11:59 PM - Just as you're about to log out for the night, Bubba calls you with some huge, convoluted problem. 12:59 AM - Finally get Bubba off the phone after finding out it's nothing you can help them with anyway, yet they still believe YOU broke their computer and want to cancel their service. As you clock out and head to the door, one of the supervisors bitches you out for spending so long on that last call and staying for an hour of "unapproved overtime." In short, it's a company bound for the shitter. Stay away, stay away...

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
62
10
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15

This mug gives my life purpose. It's what I've always said. Patience is a virtue and hard work never betrays. Ever since I was born I've been struck with one misfortune after another, but today it all paid off. I got my own mug, and I use it anywhere and whenever I can! Both of my legs are shattered because to my wife threw me in the middle of traffic and my windpipe is messed up due to me screaming all the way from the crash site to the hospital thanks to the unbearable pain I was feeling. Although even with all that's happened this is still the best day of my life. I suppose the only problem I have is that whenever I happen to look at my cup I get a little too happy. That causes problems because my life support can't handle my exhilaration, haha! I'm just kidding; that was just a little lighthearted joke of mine. I actually cannot afford life support because I spent all of my life savings on this fine piece of pottery. Not to worry though! I can get through the pain with my will and drugs - I mean medication. P.S. There are definitely no ghosts in the mugs. Just wanted to point that out in case someone was worried about that.

Joel K.May 17

I bought two mugs as gifts for coworkers and they were very pleased. The print was clear and concise. Hopefully they last a long time.

Peter A.May 17
✓ Verified Purchase

Ordered a gift for a friend I hope he likes it :)

John G.May 16
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Mug was well-packed when received. Shipping was timely. The mug was as advertised. Very nice.

Pat P.May 16
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BEST THING EVER. CUZ YK WHAT!!?!? IT. IS. A. MUG. WITH MY NAME. AND. A COOL DESCRIPTION. ON. IT. I LOVE IT.

GETRC45CG4T X.May 16

Just what I expected! Thank you!

H P.May 16
✓ Verified Purchase

I bought this friggin thing thinking my whole life would change. Guess what? It still sucks! If this friggin thing can't change my life then I don't want it!

Lesko B.May 15

This is a great gift to give after our Urban Dictionary inclusion

Manley P.May 14
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Review by Chanda J.

It's perfect!! Thank you!

Chanda J.May 13
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My Name is Walter Hardwell White, My Mug was sent to 308 Negra Aroyal Lane, AQ, New Mexico and arrived on-time and I am very satisfied. My "Glock Dookie" mug is great for my lab work, and my friend Pinkman loves it!

Walter W.May 12

I love this cup! My now ex-husband loves his opioids more than life itself. He would constantly pass out dead to the world the only thing I would here was his death moans. I had to call an aid car for him so many time that I can't remember plus 2 or 3 times the doctors told me that if it wasn't for me, he would have died. Her abandoned me after I was diagnosed with ovarian cancer because I was of no use to him any longer. I have no clue now who must be the one that's obligated to save his life any longer. All I know is I'm free from him now. The only thing I'm waiting for is that he finally overdoses himself & he's dead. I am buying a cup to send to him for our divorce anniversary gift so he can keep it in memory of how he treated me.

Debra I.May 11

I loved it! Excellent quality!

Barbara W.May 10
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I received the mug as a gift from a friend with whom I exchange "Weekaversary" eMails. I love the concept but am wondering why "aniversary" is spelled with only one "n?"

Suzanne Z.May 9

Wish it had the example text as well, but I loved it anyway

ToryMay 9
Review by Fredric C.

It’s great to be able to create your own mug.

Fredric C.May 7
✓ Verified Purchase

My name is is Geet and literally this is literally a gem of a souvenir to have with me XD.

geet A.May 7

I love to put my lips on this in the morning

Macks N.May 6

this mug got me hard

quandale dingles brother l.May 6

greatest mug ever.

Mike H.May 6

I Loved The Cosmic Animates Mug. 10/10

Jamie w.May 6

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