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Nexon Customer Service

Santa Clause. Easter Bunny. Good Customer Service from nexon. A funny Family Circus cartoon. Bisexual, Vampire Teen Wizards. What do these things have in common? None of them are real. They're all imaginary. I will explain Nexon's approach to customer service in one sentence and then some more sentences after: "We have your money, fuck you, we have your money." Example: You forgot your password. You click the link "recover PW" under log in. You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with. Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING. When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it. Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers. So basically, you need to remember your PW to recover your forgotten PW. To use their customer service to open a ticket, you'll need to log in. The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU. Not only that but Nexon has been known to change your security questions without notice! So if you forgot that question, you can open a separate ticket to recover THAT! Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response. If you somehow miss the notice of this fact, ALL of your tickets will be deleted. If your email changes. ...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked. Why bother helping you when they can just wait for you to make a new account and spend more money starting over? If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times. One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass. Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
62
10
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15

To beginulate, the muglification of the vessel is both pleasing to the eye as well as the hand. Secondly, the option of choosing one's own colors adds to the lessening if the so called " buyer's remorse" which so often accompanies modern "on line" purchases.

John B.Feb 7
Review by Jade P.

My husband absolutely loves this! This was a difficult product to find but it turned out perfectly! He was cracking up. Definitely worth the buy.

Jade P.Feb 7
✓ Verified Purchase

I bought this mug for my daughter for Valentine’s Day. She saw the different descriptions of her name on your site, and read every one of them!! She then found a mug with everything written about her name on it. So, I am surprising her with it. The mug looks great. Quick delivery!

Toni B.Feb 5
✓ Verified Purchase
Review by Gloria Rose F.

I live in a Hillbilly Condo & love my flamingo pink mug.

Gloria Rose F.Feb 5
✓ Verified Purchase

Annie from the customer service team helped me out tremendously with some adjustments that I wanted done after my order was placed. I really appreciate her willingness to go above and beyond for my request. The product was received exactly how I wanted it! One happy customer over here. Thanks!

Jay B.Feb 4
✓ Verified Purchase

I love the item I ordered but found the website a little difficult to navigate.

Jean C.Feb 4
✓ Verified Purchase

Now this has been my favourite mug by far. I put the word of scrunkly on it just as i had envisioned. Now to know why i picked a scrunkly mug, we need to go back all the way to the year of 2016. It was a day like no other, the birds were tweeting. We were all laughing while playing in the playground. Then came that fateful moment. A cackle was heard screeching throughout the lands. I turned my head in complete and utter fear. Two seagulls stood there. One was cackling while a red liquid dropped from its mouth. The head of the seagull next to it was missing. The seagull had consumed its friend's head! A betrayal, no... a parley even! To this day I still hear the words which left that evil beast's beak. It said, "Awww, the scrunkly". It then flew off into the sunset, leaving nothing but chaos and carnage behind. Anyways 10/10 for the mug. Would buy again.

ethan v.Feb 3

Came in like ordered, solid mug

Clayton Y.Feb 3
✓ Verified Purchase

The mug arrived as shown and expected. But, it is an average mug and the cost is quite high. It's funny and good as a one time gift. If we needed several, the cost would be prohibited. Again, funny product and as expected.

Mark C.Feb 3
✓ Verified Purchase

Love it. I can't wait to give it as a gift yo

AT&T A.Feb 2
✓ Verified Purchase

This is lafayetti yummi yum yum Oui oui mon ami je m'appelle lafayette The lancelot of the revolutionary set I came from afar just to say "Bonsoir" Tell the king "Casse toi" Who's the best C'est moi

Marie-Joseph Paul Yves Roch Gilbert du Motier, Marquis de LafayetteFeb 2

Awesome purchase, I can't wait to show off my "Progressively Straight" mug at Starbucks.

KC H.Feb 1
✓ Verified Purchase

Mug was delivered undamaged just as ordered.

Eugene H.Feb 1
✓ Verified Purchase

My order came quickly. Packaged well. Great job.

Cheryl Q.Jan 31
✓ Verified Purchase

IT WAS MUG! CAME QUICK & SAID THING. HAVE NOT TASTED YET. NOT SMELL BAD, BUT DISHWASHER NONETHE LESS....

paul j.Jan 29
✓ Verified Purchase

Henceforth, I am unable to leave a negative review for this amazing cup.

D D.Jan 29

Good quality, just as pictured. Very pleased with it!

Lisa B.Jan 28
✓ Verified Purchase

Having my first cup of coffee in the new cup. Good idea to add new terms through individual contributions.

Bette M.Jan 27
✓ Verified Purchase
Review by Patrick M.

10/10 Looks exactly like the preview. Shipping was fast.

Patrick M.Jan 27
✓ Verified Purchase

This is for my granddaughter whom I used to call cutie patootie until she found out another meaning for patootie. Then she didn’t like the name so much! This will be a perfect gift for her! She is 16.

Kathy T.Jan 26
✓ Verified Purchase

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