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Nexon Customer Service

Santa Clause. Easter Bunny. Good Customer Service from nexon. A funny Family Circus cartoon. Bisexual, Vampire Teen Wizards. What do these things have in common? None of them are real. They're all imaginary. I will explain Nexon's approach to customer service in one sentence and then some more sentences after: "We have your money, fuck you, we have your money." Example: You forgot your password. You click the link "recover PW" under log in. You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with. Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING. When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it. Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers. So basically, you need to remember your PW to recover your forgotten PW. To use their customer service to open a ticket, you'll need to log in. The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU. Not only that but Nexon has been known to change your security questions without notice! So if you forgot that question, you can open a separate ticket to recover THAT! Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response. If you somehow miss the notice of this fact, ALL of your tickets will be deleted. If your email changes. ...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked. Why bother helping you when they can just wait for you to make a new account and spend more money starting over? If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times. One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass. Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
62
10
1
15

I used this instead of condoms It didn’t work and now my nephew is my son

Michael R.Dec 2

Ordering was very easy and the delivery to a different address then the billing address was done effortlessly with complete correct order. Was delivered before estimated date which was very exciting. Good job well done by all.

Donna B.Dec 2
✓ Verified Purchase

Funny stuff! I wish the mugs cost a bit less, I'd buy more. There's an almost unlimited supply of clever slang.

Jay C.Dec 2
✓ Verified Purchase

awesome. came just as ordered.

Ulysses K.Dec 1
✓ Verified Purchase

Nice cup a few words were darker than the rest. But ok

Larry K.Dec 1
✓ Verified Purchase

아주 좋은 머그잔 나는 죽은 아버지를 위해 시원한 머그잔을 얻었고 매우 자랑스러워했습니다.

Kim Jong UnDec 1

I like the mug, it’s good quality, unfortunately the customization wasn’t correct. I got the “juff” mug and instead of the definition i had a quote from one of my friends as a bit, but it just came with the definition. I’ll still give it to him because the joke still works but I am a little disappointed.

Nico C.Dec 1
✓ Verified Purchase

Love the fact that Urban dictionary came up with such an accurate and quick meaning for Binger! Mug was a little pricy but God is my morning coffee so much better in this mug!!

Michael G.Nov 29
✓ Verified Purchase

This mug is incredible! It was a great gift for my friend named Jacob, who is definitely gay. (Even though he says he isn't 🙄)

Elsie A.Nov 29
Review by Gabagool G.

Great mug, she loved it

Gabagool G.Nov 29

I'm in a Spanish-speaking practice group, and the phrase "Ajo y Agua" came up, meaning, (more or less) "If you f***ed up, deal with it." (It's a long story, how "Garlic and Water" means this, but that's the fun of it.) Anyway, the Urban Dictionary site with the mug popped up on Google (reading my mind, as always) so I bought one as a gift. It's not cheap as mugs go, but I'm happy to say the mug is VERY good quality, looks exactly as it does online, and is packed in the most securely designed mug-transport box I've ever seen. You can't break it in shipping or reshipping! Also it arrived in just a few days. I recommend this product highly.

Elizabeth V.Nov 28
✓ Verified Purchase

i like mug that say words

chloe n.Nov 28

I purchased the eggplant color cup for my friend, purple is her favorite color and she loves her special cup, she cooks a lot, so I had Itis with Iris put on one side of the cup and the meaning on the other side because when she cooks that how everyone feels afterwards!! Thanks UD Diana K.

Diana K.Nov 28
✓ Verified Purchase

Wanted to try these guys out to see if they delivered and how it'd go. Went great. Got two mugs within 7 days, unharmed, printed well. THANK YOU

Ben R.Nov 28
✓ Verified Purchase

I ate the mug it tastes good

cvvv g.Nov 27
Review by Bonnie E.

I have a “gift” for plathering. The definition is right on. Can’t wait to have a cup of coffee across the table from my guy who will TOTALLY get it.

Bonnie E.Nov 27
✓ Verified Purchase

dear Jim. B whose 1 star test review is showing up on top: thank you for your service sir

Rick A.Nov 27

These mugs are supercalifragilisticexpialidocious!

Bob the builder B.Nov 27

Hello, I am here to present if this is a real rating system or not. If you are reading this it's a true rating system. But if this doesn't make it, urban dictionary, I know what you are doing.

Jim B.Nov 26

Got it quick and husband loves it

Ivonne M.Nov 25
✓ Verified Purchase

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