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Nexon Customer Service

Santa Clause. Easter Bunny. Good Customer Service from nexon. A funny Family Circus cartoon. Bisexual, Vampire Teen Wizards. What do these things have in common? None of them are real. They're all imaginary. I will explain Nexon's approach to customer service in one sentence and then some more sentences after: "We have your money, fuck you, we have your money." Example: You forgot your password. You click the link "recover PW" under log in. You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with. Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING. When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it. Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers. So basically, you need to remember your PW to recover your forgotten PW. To use their customer service to open a ticket, you'll need to log in. The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU. Not only that but Nexon has been known to change your security questions without notice! So if you forgot that question, you can open a separate ticket to recover THAT! Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response. If you somehow miss the notice of this fact, ALL of your tickets will be deleted. If your email changes. ...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked. Why bother helping you when they can just wait for you to make a new account and spend more money starting over? If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times. One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass. Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
62
10
1
15

I have a crippling addiction to these mugs, i have 459

Rowan P.Apr 28

This mug is wonderful it’s so funny and I gave it to the kid that made the Definition and he started dying laughing

Luke K.Apr 28

War. War Never Changes. War, war never changes. In the year 1945, my great-great grandfather, serving in the army, wondered when he get to go home to his wife and the son he never see. He got his wish, when the U.S. ended WWII by dropping an atomic cloud on Hiroshima and Nagasaki. The world awaited Armageddon, instead, something miraculous happened. We began to use atomic energy as a nearly limitless source of power. People enjoyed luxury once thought in the realm of science fiction. Domestic robots, fusion powered cars, portable computers. Then, in the 21st century, people awoke from the American dream. Years of consumption led to the shortages of every major resource. The entire world unraveled. Peace became a distant memory. It is now the year 2077, and we stand on the brink of total war, and I am afraid, for myself, for my wife, for my infant son, because if my time in the army taught me one thing; is that war, war never changes.

ha h.Apr 28

Excellent satire - didn't see comments to that end, so find it hard to fathom if most readers, in turn, didn't laugh out loud, and say so. But apparently not.

Michael T.Apr 28

I am gonna buy it and give it to my nine year old brother

Deni B.Apr 27

Super Funny Mug 😂

Emmanuel D.Apr 27

best mug ever spittin nothin but fax

Thomas J.Apr 27

i fucking hate your mugs and shirts

annetteApr 26
Review by joe M.

awesome product!

joe M.Apr 25

This mug made me to from a Level 1 Crook to Level 100 Mafia Boss instantly. I ascended to the heavens above when it came to the door and God himself told me "your a boss now cuh" and i descended feeling very powerful. Next thing I knew everyone loved me. However 4/5 stars because now I have too many fans and one is holding me hostage.... help

Quantavious B.Apr 24

The mug is awesome, the yellow color is great but green is also good, the scream mug is the best mug in my entyre live!!! I can't imagine my life without this mug, i cant stop buing it.... I have like 30 mugs every color in this site and also i'm ordered a new one, please help me.

normal g.Apr 24

It is amazing I was having a bad day and I read this. My name is Evan and this made me happy

Evan G.Apr 23

This mug made me horny.

Quandale D.Apr 23

looks perfect!!! we loved it

Thalia A.Apr 22
✓ Verified Purchase

I ordered 4 of your mugs -- and have received 3; hopefully, the 4th is on its way! So far, I've received "fame," "620," and "$" ... only needing "hulo." ...It might be a matter of me being patient, that the 4th mug is on its way. However, the 3 received SO far are all EXCEPTIONAL, in every way!!! Mark Moilanen

Mark M.Apr 22
✓ Verified Purchase

I love this mug with a burning passion in my heart, I have purchased 7 of these mugs and intend to continue. This mug has changed my life for the better

Quandale D.Apr 21

it's the best mug of the world !!!!!

michel j.Apr 21

wow! this mug is so thoughtful to giving to my wife!

deez n.Apr 20

The description tells nothing but facts. 5 stars instant

Mark O.Apr 20

Your description is right on, except in 1989 I named my daughter Kallen Mikel (www.kallenmikel.com/original-art). I thought I made up the name, but apparently, it originated as a boy's name in Greek and Hebrew. I first found this out in 2001 when I was traveling to Finland. In the 'tube food' section in a big Finnish supermarket there it was, a royal blue tube of salmon paste with a blonde-haired boy named Kallen! So now I have discovered that there are many Kallen's of both sexes. I want to buy her a cup, but it has 'him' on it. Is there any way you can make that a unisex description for both sexes? Just askin'. Being a Barbara (Barbs) myself ... a 'cake eater' from Edina, MN I had to ask ... haha ;-)

Barbara H.Apr 20

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