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Nexon Customer Service

Santa Clause. Easter Bunny. Good Customer Service from nexon. A funny Family Circus cartoon. Bisexual, Vampire Teen Wizards. What do these things have in common? None of them are real. They're all imaginary. I will explain Nexon's approach to customer service in one sentence and then some more sentences after: "We have your money, fuck you, we have your money." Example: You forgot your password. You click the link "recover PW" under log in. You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with. Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING. When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it. Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers. So basically, you need to remember your PW to recover your forgotten PW. To use their customer service to open a ticket, you'll need to log in. The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU. Not only that but Nexon has been known to change your security questions without notice! So if you forgot that question, you can open a separate ticket to recover THAT! Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response. If you somehow miss the notice of this fact, ALL of your tickets will be deleted. If your email changes. ...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked. Why bother helping you when they can just wait for you to make a new account and spend more money starting over? If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times. One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass. Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
62
10
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15

AMAZING MUG. Love a good tutti cup in the morning

RWGDGsG I.May 31

Great product The mug is of very good quality. Highly recommended!

"L"May 31

Guys do i buy a sex mug?

Lmao N.May 30

its beautiful. I use this mug every morbing to watch my favorite movie morbius!

joeMay 29

EVERY mug I have ordered online through Urban Dictionary has exceeded my expectations! Each (5) is of a very high quality: Clear/Clean printing (ink, color, sharpness, clarity), and Outstanding craftsmanship ("feels" good to hold, and you can tell it "ain't made cheap"). Your company should be proud, indeed.

Mark M.May 29
✓ Verified Purchase

love it

N I.May 28

one tha best mugs i have

ARN S.May 28

My balls are so wet now that I have bought this item. The nut in my butt is boiling

Penis V.May 27

I've had this mug for over a year now and every single day it watches while I shower. It makes me safe sometimes protects me from the voices. Other times I'm lying on the couch watching judge Judy and eating my hot pickles and the mug becomes angry I feel it approaching me with menacing aura. Next thing I know I'm pooing out pieces of ceramic. Overall, its a great mug but only if you can afford multiple colonoscopy's and extremely invasive anal procedures a year. If you have the money for that THIS IS THE MUG FOR YOU.

Barack M.May 26

This mug has given me a new meaning to wake up everyday. I absolutely adore it and I don’t think my life would be the same if this mug did not exist. A gift from God, truly.

Ryan S.May 26

What a sexy ass mug ヾ(*’O’*)/

Reginald L.May 26

My daughter is a Seinfeld afficianato. She was pleasantly surprised when she opened the package with her Penske File mug. It has the definition of Penske File from the Urban dictionary. Totally worth the price!

Kathryn S.May 26
✓ Verified Purchase

gay mug very spicy

gay b.May 25

The Urban Dictionary is a unique place to find anecdotal memories on all sorts of stuff. Their ongoing communication once your order is placed is excellent. I have put in a significant number of orders recently, and the communication regarding my order status is excellent. I have had one order misplaced in transit. They have contacted me to say that they will get back to me, but to this point, they have not. So, that's a bit of a caveat in my rating. Overall, I would rate their products and customer service as good. I would not hesitate to deal with them in the future. Fill Your Boots with Whatever You Want to Order. Nice job, "Urban Dictionary."

Stephen N.May 24
✓ Verified Purchase

Thank you for sharing this Unique piece of Artwork. You are the only one that offered this. Thank you for the quality service you have provided not only in what you offer but right on to the quality packaging as well. Thanks again - Peggy Hall

Peggy H.May 22
✓ Verified Purchase

My brother Tom became an uncle & urban dictionary created a wonderful uncle Tom mug…

David J.May 22
✓ Verified Purchase

It is special to have a mug that has to do with my dad who invented a word when we were growing up. He passed away last year. Drinking from this mug is like spending time with him.

Marlene M.May 22
✓ Verified Purchase
Review by Daniel B.

Quick turnaround time and good quality merchandise.

Daniel B.May 19
✓ Verified Purchase

very cool kanye for me gave it to my crush and now were dating so yea

tommyMay 19

I bought a Prone mug and i love it its so good imma prone to the bathroom now brb

potato p.May 17

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