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Nexon Customer Service

Santa Clause. Easter Bunny. Good Customer Service from nexon. A funny Family Circus cartoon. Bisexual, Vampire Teen Wizards. What do these things have in common? None of them are real. They're all imaginary. I will explain Nexon's approach to customer service in one sentence and then some more sentences after: "We have your money, fuck you, we have your money." Example: You forgot your password. You click the link "recover PW" under log in. You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with. Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING. When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it. Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers. So basically, you need to remember your PW to recover your forgotten PW. To use their customer service to open a ticket, you'll need to log in. The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU. Not only that but Nexon has been known to change your security questions without notice! So if you forgot that question, you can open a separate ticket to recover THAT! Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response. If you somehow miss the notice of this fact, ALL of your tickets will be deleted. If your email changes. ...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked. Why bother helping you when they can just wait for you to make a new account and spend more money starting over? If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times. One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass. Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.

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The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
62
10
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THIS MUG IS AMAZING!!

Madison S.Jul 25

Love my mug! Everything looks perfect.

Lindsay G.Jul 25
✓ Verified Purchase

Just wonderful thanks

Jerry D.Jul 24
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I am so thrilled that I found a mug with the exact sentiments I was looking for. This will be great in the future for birthday and xmas gifts.

Jill D.Jul 24
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I Like This Mug because im thicc and therefor this mug is thicc

UrarakaJul 23

Ok These mugs are really easy presents for the people you love i would find the best example of them and then buy and mug and give it to them as a present So simple

Grace Jul 22

This mug is perfect! High quality product

Allison V.Jul 21
✓ Verified Purchase

My Aiden mug is awesome

Aiden I.Jul 21
Review by Todd E.

This item was ordered as a gift, so you can imagine how happy I was to see it arrive in a box. Not only was it true to order in color and wording but was also without holes and held a strong cup of tea. However, I would not recommend green tea for this mug, or any mug for that matter as I prefer black teas. Emiyah will love it once she decides to return from France bringing her awesome hair and her kind heart and maybe some macaroons. I will put it to use until then and think of her fondly.

Todd E.Jul 21
✓ Verified Purchase

One word Respect ✊

TjockinJul 21

I want to buy all the random word mugs in the world from you all 🙏🏻

Joel L.Jul 20

Perfect way to start my day!

Jerry K.Jul 20
✓ Verified Purchase

Ok it’s a mug drink from it act edgy with it who cares

Rafael NealJul 18
Review by Albert A.

This was a gift for my wife. She loves it.

Albert A.Jul 18
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The custom word and design came out perfectly, and my girlfriend absolutely adored the mug; I'll absolutely consider more custom-printed cups for birthdays and other occasions in the future.

Connor S.Jul 18
✓ Verified Purchase

Purchased this custom mug for my teenager, and they love it! The first comment was that the coffee stayed hot longer. Solid mug and the custom text isn't wearing ff after so many uses. Will definitely buy again.

John E.Jul 18
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Review by Bryan D.

The mug looks great and hasn't faded after multiple runs through the dishwasher. It microwaves well, and the text is sufficiently unruly.

Bryan D.Jul 18
✓ Verified Purchase

I had been looking for the translation from a Tik Tok video and found it on Urban Dictionary. I was surprised to find a coffee mug available so I ordered one. My order was processed very quickly. My mug arrived promptly and in perfect condition. Many Thanks

Mario A.Jul 17
✓ Verified Purchase
Review by Andrew L.

This mug was a Father’s Day gift for my dad, and let me tell you, it is the greatest mug ever produced by humankind. Not only does it have a simple, minimalist design on it with my father’s name, but also the witty definition on the back that perfectly describes him. While he only uses the mug to hold his pens, I’m sure it would act perfectly fine with any sort of beverage in it as well. Urban Dictionary, let my just tell you that you have sent me the finest piece of art I could have possibly asked to hand over to my dad. Thank you, and I’m sure I’ll be purchasing another one of these fine crafted mugs some time soon. To whoever is reading this, have a nice day, and enjoy your summer.

Andrew L.Jul 15
✓ Verified Purchase

I bought this for my daughter and she absolutely loves it!

Colleen K.Jul 15
✓ Verified Purchase

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