Microbrand Shy
When a customer refuses to order from any business which advertises itself online through Google ads, Instagram, Facebook and the like because s/he had a bad experience when s/he ordered from another business which advertised itself in a similar manner. A lot of the businesses which use ultra-targeted social media marketing are microbrands which tend to indulge in practices such as just-in-time manufacturing and dropshipping. Thus most Instagram (et al) users have experienced the 'Purchase made from China without knowing it' - that is, they ordered through an Instagram ad which promised a company based in your country, delivery within 2 weeks and a no-quibble refund policy. When their order finally arrived months later from the Far East, the sizes were all wrong, the quality was much lower than expected and, since there's usually little customer service to speak of with these companies, asking for a refund was like trying to get blood out of a stone. Customers who have experienced such frustrations are 'Once bitten, twice shy'; even though there might be some very good businesses who offer good quality products and stellar customer service out there advertising themselves on Instagram, they are very reluctant to risk a repeat of the last time they ordered from a business they thought was legit.
The Urban Dictionary Mug
Item came on time as promised
Came within a week and it's exactly what I ordered, my friend will love it!
Sus cup I bought the sus mug for the sus king Daequan
Good quality, packaging shipped well, arrived quickly.
My mug came in broken but Urban Dictionary replaced it at no extra charge!
Excellent mug excellent service
this is the best for coffee and hot coco especially if you make the hot coco in it then pour it on your significant other and do body shots 😋🥱
I can pass away peacefully. This mug is everything I’ve ever needed and more. Fat thank you, Urban Dictionary. <3
I was really excited to receive this mug and when it did come it was perfect quality. My only complaint is that the color I choose was green teal but it came in yellow.
As always, easy to order and not-too-long of a wait for the finished product to arrive. It’s well-printed, and very sturdy. A great gag present for wedding party members.
The mug , color and saying are perfect! PMEO is what I say at work everyday. It has become a favorite saying for my coworkers when things go haywire!
Quality and style are outstanding relative to price point.
Love it! It is my favorite mug. Easy to hold because of its shape and weight. Now my go-to mug.
My wife is truly beautiful and this cup was perfect for her.
Awesome mugs! My GF laughed her ass off, lol!!!
t-this mug changed my life. At first i was a loner but then i bought this mug and i became HIM. I thank this mug everyday for its blessings
Cute, good quality, *****!
Exactly as expected!
My order was delivered very quickly and was high quality. Glad to add it to my mug shelf.
God is still alive. The existence of this mug shows there is still faith that god is dead and is listening to us. God Bless,
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