Menu

Share this page

Calltech front
Customize

Calltech

The most ass outsourcing company in the world. They basically pay you 9 bucks an hour to sit on a phone and be a script monkey while drunk, angry rednecks call to complain that the service sucks because they can't spell their fucking password and/or don't know what a username is. (True story.) Furthermore, half the time, your diagnostic tools are hopelessly broken, and you're forced to "do the best you can." Management is a joke, as most of the time, the managers just hang out in their office or the breakroom, play with numbers, take three-hour lunch breaks, and leave early. They have health and dental packages, but the coverage sucks shit and gets taken out of your paycheck. They don't give sick days, they give sick HOURS, as if you're supposed to recover from the flu in four hours and get back to work. You can't take the day off if you're sick unless you have PERSONAL VACATION TIME to use up. If you stay home with your sick child, you're reprimanded, and if you do it again, you get fired. They also have a ridiculously high turnover rate - people usually quit after a month or so - and they're sometimes forced to put uncertified trainees on the call floor with a script and a prayer. This further exacerbates the first problem, as callers seeking help are frustrated with people that honestly don't know what they're doing, which gives them and the company they outsource for a bad image. If you work the evening shift, your night will basically work like this: 3:30 PM - Come in early to make a good impression on the boss, only to be told that they don't want you in the building more than 15 minutes before your shift, and you are summarily thrown out. 3:45 PM - Come back in and rush for the next 15 minutes and try to find an unoccupied cubicle. Yes, you don't get your own workstation, you have to share one with all the stupid whackbag employees. 4:00 PM - Shift starts. Steady call flow, not too bad. 5:00 PM - Morning shift ends. You get hit with the backlog as there are suddenly too few agents on the floor that know what they're doing and give a shit about the customer. 5:00 PM to 9:30 PM - Trying hopelessly to clear out a massive queue in the call gate. 9:30 PM - Calls finally slow down as customers give up and go to bed. 10:00 PM to 12:00 AM - Boredom sets in. Only a few incoming calls. You see, you're pretty much not allowed to do anything at your desk but twiddle your thumbs when you are available. Oh, wait, that's right, you don't get your own desk. 11:59 PM - Just as you're about to log out for the night, Bubba calls you with some huge, convoluted problem. 12:59 AM - Finally get Bubba off the phone after finding out it's nothing you can help them with anyway, yet they still believe YOU broke their computer and want to cancel their service. As you clock out and head to the door, one of the supervisors bitches you out for spending so long on that last call and staying for an hour of "unapproved overtime." In short, it's a company bound for the shitter. Stay away, stay away...

Checking text fit...
Text fits
Text may be too long -
Text may be too small -
Checking delivery...
Order in

The Urban Dictionary Mug

Ceramic mug (11 oz)
Printed on-demand just for you
Dishwasher safe
Microwave safe
Word on front, definition on back
Comfortable handle
Every order personally reviewed
636
62
10
1
15

Great mug, 100% recommend it for all family members! Best gift I’ve ever received!!!

Ben DoverAug 27

It was so easy to order - and I could play with the syntax of the definition to get it just right. All of this was easy. And quite soon it arrived and is perfect.

Etan N.Aug 26
✓ Verified Purchase
Review by Lori S.

Love it!! So true!!

Lori S.Aug 24
✓ Verified Purchase

I love 💕 mugs ☘️! These are so lovable. Thanks! I love the urban dictionary writers too.

Alexandra O.Aug 24
✓ Verified Purchase

The printing, the Word and it's definition -- were not quite what I expected. And the same word definition ordered on two different mugs, and yet each was described / defined differently.

Jeanne H.Aug 24
✓ Verified Purchase

Augustine would love the mis-spelling It should be Augustine's Laws. A great book - every engineer, programmer, project and programme manager should read. Based on experience of Defence and Space projects, and with lots of real data to support the tongue-in-cheek advice, it really has more value than all the System Engineering books I've never read. Can't wait to get a mug.

Prof DAug 24

Sickm8 it was blooming gr8 for me GF. She bloody loved it. Onya!!!! ;)

Fuckin Woggins m8Aug 23
Review by Joseph J.

aMUG US

Joseph J.Aug 22
✓ Verified Purchase

very good product, i drink my coffee out of it every single morning. a tiny little itty bitty problem i have with it though, is that every time i drink anything except for coffee out of this mug it barrates me for having bad taste. makes me very sad, honestly. i didnt know cups could talk, but appearently i have been proven wrong. i would really appreciate it if you could start double checking if your cups are possesed by melicous spirts who like to insult you! except for that, great product!!

i like mugs m.Aug 22

The workmanship of the product was excellent, and packaging for your delivery of this fragile item, a coffee mug, was appropriately safe. Nice job all around. Thank you.

George B.Aug 21
✓ Verified Purchase

It's the best mug in the history of mugs.

Deez N.Aug 21

love it

Christian B.Aug 21
✓ Verified Purchase
Review by Paul Bishop P.

excellent customer service. i gave the wrong address and they got it here quick.

Paul Bishop P.Aug 21
✓ Verified Purchase

This was easy to order although I wish the preview pics showed the next on both sides once you finish customizing. But I appreciated that if the text doesn't fit they email you and ask what you want it to say. Came out great and I can't wait to give it as a gift

Jennifer C.Aug 21
✓ Verified Purchase

it was frickin good mug i liked it it was good I have never thought of myself as someone who drinks from mugs. After I drank from this mug, I thought of myself as a mug-drinker. It was magical. My entire life changed. I didn't know what to do with myself anymore. How do you follow up a lifestyle change? I went on a long walk. About 67 miles. Once I got to the Walgreen's I realized I could've just drove. But I didn't. I'm no quitter. Not with this mug. This mug gives me power, perseverance. You want this mug. Trust me. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mug. You want this mu

bababussy smithAug 19
Review by Marc L.

I love How I can order a cup with one of my favorite words

Marc L.Aug 18
✓ Verified Purchase

Well printed, the mug's ceramic is of good quality, I'm not sure what else I can add. I am surprised it could be printed and shipped so quickly based on my earlier experience printing/kiln-firing/baking this kind of product. Well done.

Karl R.Aug 18
✓ Verified Purchase

Sent to a friend. He loved it!

Julie P.Aug 18
✓ Verified Purchase

I can't stop putting weird things on the cup I love this website 😆

ReeeAug 17
Review by Darrell  E.

Purchased this for my fiancé. One night watching TV, she blurted out the word "kaputnik." We laughed so hard. Never dreamed it was an actual word. Now, we know better. LOL

Darrell E.Aug 17
✓ Verified Purchase

Review Details

Pro Customization

Create unique products with your own words and definitions

Live Preview

Front Preview
Back Preview

Personalize Your Design

Checking text fit...
Text fits
Text may be too long
Text may be too small

Debug: Product Metadata

KeyValue (click to copy)

Return Policy

Made Just For You

Each product is custom-printed with your unique text, making it truly one-of-a-kind.

Defect-Free Guarantee

If your product arrives with printing defects, damage, or quality issues, we'll send you a free replacement.

Custom Orders

Due to the personalized nature of your order, we don't accept returns for change of mind or sizing issues.

Questions about your order? Contact our support team for assistance.

Tap here to close
Swipe to navigate • Pinch to zoom

Share this product

Size Guide

Your Security Matters

Powered by Stripe

Your payment information is encrypted and processed securely by Stripe, trusted by millions of businesses worldwide.

PCI DSS Compliant

Our payment providers meet the highest standards of payment security set by the Payment Card Industry.

Your Data is Protected

Urban Dictionary never stores your credit card details. All transactions are encrypted using industry-standard SSL technology.

Quality Production

Products are made-to-order with quality materials at global facilities to reduce shipping time and environmental impact.

Your trust is our priority. If you have any security concerns, please contact our support team.

Free Shipping Worldwide

Loading shipping information...

No hidden fees, no surprises at checkout

Order Placed

Your custom product joins today's batch if you order in Your custom product joins today's batch

Made On-Demand

Printed at the closest facility to reduce shipping time from facilities in North America, Europe, Asia & Australia

Free Shipping

Your package ships to your door at no extra cost

Delivered

Estimated delivery Arrives in 5-10 business days

Times vary by location. Products are custom-made to reduce waste.

🤖

Shopping Assistant

AI-generated responses. Verify claims.
Conversations may be monitored.