Special User Mug

Used by IT support people when referring to users who need "special attention". Usually non-technical people (especially HR) who: - do not have any clue how to use a computer - cannot see the obvious - cannot read or follow simple instructions - will constantly complain that "the system is broken" because they don't know how to use it - don't know what a web browser is (sure sign they are using IE) - are the very reason people should be licensed before being allowed near a computer - are the bane of existence for all IT support people Special Users are not limited to non-IT people. Especially ones who announce that they have 14 years of experience in IT, and then use terms like "reverse backslash".