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A once great [technology] company that probably makes the majority of its money in the [enterprise] sector while designing and manufacturing inferior-quality consumer-level products with horrifically poor customer support. A recent example is the wave of HP- and Compaq-branded laptops with wifi and video failures out-of-warranty; HP's only response is to either fix the machine for two-thirds what the customer paid or suggest a [replacement]...paid for by the customer, of course.
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