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A time usually around the month of August when thousands of new freshman flood [University] campuses and try and set up their personal computers. However, due to fact that most of the freshman have become accustomed to their parents doing [everything] for them that they never obtained the skills needed to trouble shoot simple internet connectivity problems. The freshman then freak out because they can't get on facebook and end up calling the Local IT department for help, flooding [the center] with phone calls.
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