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User Error, from WikiPedia: The phrase User Error or USR error, is a technical term asserting that any issues caused are the fault of the user. It is a euphemistic way to suggest that the device is neither flawed nor poorly designed for human usage, but the user does not [understand] how to make it work properly. It is generally used by computer techs to imply a lack of computer savvy, but can additionally be used in other contexts. A number of IT [professionals] believe user error to be by far and away the most common cause of reported computer issues in the workplace. Common examples include attempting to enter a case-sensitive password with caps-lock on, clicking Yes on message boxes without reading them properly and deleting important files, forgetting to plug an [ethernet cable] into their laptop's network card when in the office, allowing sessions to timeout when using a web application and erroneous data entry.
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