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A person that performs ground [operations] for an airline on the apron/tarmac or "ramp" as it is known in the industry. Rampers handle the loading and unloading of baggage and cargo, plus service the aircraft with power, water, heat/AC, and the lavatory. Within an airline, the term generally refers to the whole of the fleet service [employees], though within that work group itself it refers only to those agents that actually service aircraft at the gates. As such, some [employees] -such as bag runners and bag room agents- dislike the term as they don't consider themselves "rampers".
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