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The study of how individuals experience and relate to the day-to-day institutions that administer public life—bureaucracies, agencies, officials, and the endless forms. Government is the state made tangible: the DMV, the tax collector, the social worker, the police officer. The psychology of the government examines how these encounters shape citizens' sense of themselves (as subjects, clients, or partners), their trust in institutions (fair treatment builds legitimacy), and their political behavior (bad experiences breed cynicism). It also examines the psychology of those who work in government—how they cope with bureaucracy, maintain public service motivation, or succumb to the dehumanizing effects of processing people like cases.
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