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A phone line provided by companies so that they can say that they support their products and services. Their philosophy is that the longer you spend on the phone, and the more menus and people you talk to, the more you feel valued as a customer. On the other line you will find: 1) A person who is proficient in communicating to you how inferior you are to their intellect. 2) A person who lacks the language skills to communicate proficiently, but does their best to make you feel inferior to their intellect. 3) A recorded menu system that somehow manages to communicate your inferiority to its intellect.
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