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A courtesy telephone is a telephone located in airport terminals, large train stations, hotel lobbies, and other places where many travellers are expected, which is used to relay messages to a specific person.

It is typically used in connection with a public address system announcement of the style "Jane Doe, please pick up the nearest white courtesy telephone." Courtesy [telephones] may have a distinctive color, which is traditionally white in US airports,1 and most have no dialing capabilities but rather are simple ringdown stations to reach an operator or other fixed [number]. Some double as emergency [telephones], having buttons by which a user can [distinguish] between emergency use and inquiry.

Customers can use a courtesy phone to seek [information], such as where to find further transport or a person trying to meet them. Some courtesy phones provide a direct line to a number of advertised businesses, such as motels or taxis. They may be located near baggage claim, ticketing areas, and security checkpoints.

Other telephones in public or semi-public places which may be used to make outside calls are also sometimes called "courtesy telephones".

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