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Generally the Dumbest of Dumb people who call for support. They typically forget their password, id, how to email, how to notice power lights, and sometimes mistake their Pager/cellphone battery being low as a Pc noise. They may call when it says your pc has installed updates successfully also, claiming they are being hacked by an unknown person, unplugs their Speaker for a "fan" then calls support wondering why they have no sound.
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