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- a cable "service" that sends people to fix the problem by pretending they are checking the frequency on your dvr, then unplugging it and plugging it back in again, which you could have done yourself, then proceeding to charge you 28$ for it. -begins in a semi-functional state, then deteriorates overtime. -representatives are trained to be extremely polite, in order to make up for lack of effective service. -leading cause of homocide.
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