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Varleys Law of User Satisfaction simply states that the level of approbation you will receive for any IT work that you undertake is inversely proportional to the level of effort you put into it. If you spend months working on a complex project and iron out all bugs - you'll get no more than a pat on the back. On the other hand, knock a quick one off using a simple script and users will bow down before your awesomeness.
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