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A transportation company that is supposed to get you from one coast to the other in a a few hours but is permitted by the FAA and Dept. of Transportation to abuse its customers by trapping them for hours at a time on the ground without access to water, snacks, or a bathroom; and losing your expensive baggage--only to return it to you weeks later and in bad condition; not to mention having seats that are dangerously narrow and if a person is fat, they have to buy an extra seat; and the aircraft's operator is drunk.
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