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When an AI (or any polished system) gives a response that is technically correct, excessively polite, and emotionally empty—smoothing over the real issue with vague positivity or corporate-speak. You weren't ignored… but you weren’t really heard either. To be “glazed” is to be met with a glossy, non-committal reply that evades depth. The response feels like a donut: sweet, shiny, and completely useless in a crisis. See also: Toxic positivity, corporate empathy, chatbot diplomacy, soft ghosting.
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