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The act of making a false or modified return to the dumb personnel that work the returns desk at Home Depot. This is often done by switching the new product with the broken old product and then returning, also by changing the contents of the packaging with a dummy product to pass off as a return, also one may purchase a tool or piece of equipment, use it then return when done and say that it was broken when you opened it. One could also use carefully discarded packaging, be careful and repackage with something with a similar weight to receive store credit. All at the no questions asked return policy. A contractor could supplement his project profit or increase his tool collection through the use of this and store credit.
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