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The super-welcome/relieving point in time when ya hear a repair-person make the much-hoped-for "Aha! I just now spotted what the problem is" type of exclamation, and so you happily realize that not only did he locate the source of the malfunction in your device, but his cheerful/confident tone also indicates that he knows how to fairly-easily correct said issue, and so presumably you should be "back up and running" without too much delay or expense.
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